McKay Allen:

Hi everybody. Welcome to today's webinar. We're excited you're here. We're going to get started in about 60 seconds.

All right everybody, let's get started. Thanks for jumping on the call today. We appreciate it. We're going to talk about some common surveillance and security mistakes to avoid in retail and we're really excited that you've taken time out of your day to join us. We know you're busy. We'll try to make this valuable for you and we'll try to make it interesting for you. We're going to probably only take about 35 minutes today so we can get straight to the heart of matters and make sure that we hit the important things. One quick item before we start, though, is we really want this to be interactive. We really want you to ask questions. So on the little GoTo Webinar screen there, you're seeing a little question drop down, type in any questions you have at all about what you're doing from a security and surveillance standpoint or any questions you have today. So again, we really appreciate you being here.

We're going to take a couple minutes, introduce LiveView and introduce our fantastic panelists today, and then we'll jump right into the presentation. So just a little bit about LiveView to start out with, we're based outside of Salt Lake City. We work with some of the biggest retail organizations, law enforcement organizations, infrastructure/transportation organizations in the world to provide them with both software and hardware for security and surveillance. There's no electricity, no wires, no internet needed. You can have live surveillance set up in minutes and it's really a deterrent. There's also some very powerful sensors and things that you can use as well as the cameras and the software. And then of course we'll do a 30-day trial run if you're interested in testing it out to see if it works for you and see what it does to your parking lot incidents, things like that.

I also want to welcome on the call today, Clacie McGuffin, who's joining us today from Protos Security. Clacie, thanks for jumping on. Really appreciate you taking the time out of your schedule. We're going to tag team this and make sure that it's the best presentation possible. Clacie, why don't you take a second, tell us about you and tell us about Protos?

Clacie McGuffin:

Hello everyone. Thank you all for joining and we, about a year ago, partnered with LiveView Technologies. We are Protos Security. We do a lot of monitoring for some bigger retailers with LiveView monitoring here. And what we do is we like to watch over your property, make sure that your property is protected, make sure that your assets are protected. We have a lot of retailers that have joined on with us and we've had a lot of successful resolutions. Myself personally, I've been in security, law enforcement field for almost my entire life here. So again, thank you for having me and thank you everyone for joining today.

McKay Allen:

Awesome, thanks Clacie. We're excited to have you. Just wanted, again, to give you a little short introduction to LiveView. As you can see, as I mentioned before, hardware, platform, analytics. It's a powerful system. It's really customizable. So you can have really, really powerful cameras with all sorts of sensors and lights and audio and all sorts of things, or you can have something that's more basic. Whatever you need and whatever is critical for you is the level of customization that you have. The thing that ties it together is the mounting options that you have, the various places you can put the cameras. The thing that's powerful as well is the ability for them to be remote and immediate. No wires, no internet, no power needed. The ability to just set these up and immediately have surveillance.

A lot of our retail customers will use these trailers that they'll put in parking lot corners and things to provide some deterrence and to make sure that people are seeing the cameras and seeing the units to deter crime before it begins. And you can see again, all this is available with the SaaS platform, with the LVT platform that allows you the flexibility to log in from anywhere, to see feeds from anywhere, to get alerts from anywhere, and really to reduce your costs because all this stuff is in the cloud. So Clacie, thanks again for jumping on. Let's dive right into the topics here. So some of the biggest issues facing retail, we were talking about this a little bit last night and again, again this morning before the webinar. You guys see this all the time, but let's go through these one by one briefly. So loss prevention continues to be at the top of the list for retail in terms of stuff that keeps them up at night, right? Reducing loss prevention is huge. That's a big challenge retailers face.

Clacie McGuffin:

Absolutely.

McKay Allen:

How often do you see that as a top five issue for a retailer? Is it still at the top of the list?

Clacie McGuffin:

It is very much at the top of the list. Loss prevention, that's everything. We want to protect everything we got. It could be something as simple as a little loss compared to a big loss. A loss is a loss. Anything that we can do to deter any type of loss is what we want to focus on.

McKay Allen:

Good point. And I think incidents and crime in the parking lots, the big thing here too is it's not just about the incidents you have, it's the perception of safety in the parking lot. You want your customers to feel like your lots and your store are safe places to be and safe places to bring their family and safe places to run an errand with a child. These should be safe places, and I think Clacie, we were talking about this, it's not necessarily just about the incidents, it's about making sure that people have a perception that these parking lots are safe and that they're good places to be as they go shopping every single day.

Clacie McGuffin:

Absolutely. And something that we have noticed as being the monitoring company is that these provide a good sense of security and safety amongst everyone. And even the people that may just be casually walking through when these cameras are armed, it comes on and it tells them and they're like, "Oh, I'm not supposed to be here." So that presents safety, security and making sure that everything is being watched and protected. Absolutely.

‍McKay Allen:

That's awesome. The other thing too, and we'll talk about these last three topics here, is it's not just about the perception of safety, but they should be inviting and pleasant. One of the things that people have started using, in some cases, the LiveView cameras for is they can play audio. So they can play custom audio messages, they can play music, they could play live two-way talk backs. You can actually talk to somebody in a parking lot and they can talk back to you, like, bro, why are you walking through my parking lot at 2:00 AM kind of a thing. But you can also have positive announcements. So we've had during COVID, people play messages about wearing masks in the store, reminders and things like that from their actual camera units to ensure that people have a pleasant experience.

So it's not just about necessarily reducing the incidents, though that's a big part of it and reducing loss or helping with loss prevention, though that's a big part of it. It's also about making the parking lots inviting as well. And then I know, Clacie, you had talked about communication as being one of the things that you really wanted to hit on. Tell us what you mean by communication being one of the issues that is facing retail right now. Tell us what you mean by that.

Clacie McGuffin:

Well, communication needs to go beyond all companies that's involved. So then that way we can better protect you, we can have that working relationship, that one-on-one. What we are looking for as a monitoring company is outstanding communication. We want to be able to serve you and your needs and be able to have that go-to person, that sense of, hey, I'm not just going to call and talk to a machine, that one-on-one, that personal communication. And then that way we can work through issues together. We can work through what you expect and what you want, and then we can also provide some feedback that says, "Hey, maybe we want to look into doing something different or maybe we can help guide you as the best way to protect your property." So communication across the board is what I really, really feel is a big key factor in all of this.

McKay Allen:

That's a great point. So you're talking specifically internally with the business, the technology providers, everybody involved with the security and the surveillance at a business needs to have great communication and I think we've all seen that fall apart at times, whether it's an internal process or whether it's with external agencies, sometimes that can be difficult. And I think what you spoke to is really important and something that I know you guys excel at, so that's great. All right.

Clacie McGuffin:

Absolutely.

McKay Allen:

Yeah, go ahead Clacie. Sorry, I interrupted you.

Clacie McGuffin:

No, no, you're fine. And I was going to say we value communication so much that I personally have a lot of clients that has my cell phone number that calls me 24 hours a day, seven days a week that says, "Hey listen, this is going on." And they feel a whole lot better about it when they can call me personally and talk to me and I feel the same vice versa. And just that good open working relationship.

McKay Allen:

That's great. All right, let's talk about some of the common mistakes that we're seeing. And these, I think are again, nothing to be worried about if these are mistakes that you're making at the moment, but I think there's ways to fix them as well. So we've got six here, we're showing a couple at the moment, we'll build to six total. But let's talk about this first one and go through these one at a time, Clacie. So the first mistake that we see among retailers is not doing anything outside, not securing outside property. A lot of retailers will focus on the CCTV inside their buildings, but then they forget like, oh wow, we've got a lot of stuff outside. We're putting home and garden stuff outside or even grocery stores are starting to put things outside in the summer especially, and none of that property is secured. How big of an issue is this, do you think, for a lot of businesses?

Clacie McGuffin:

It is huge. We see this daily. In fact, we deal with this a ton every single day. And the thing is with this technology that we have now, when someone comes onto the property, it automatically will tell them that they're not supposed to be there, so there's the turn from the get-go. And that helps with these marketing ideas and getting this curbside appeal to get customers in. So we can still have that curbside appeal, but with the technology, we can actually help deter any kind of loss. Any kind of home gardening, we've seen it from big ticket items to something very, very low in cost. But again, a loss is a loss and we want to deter any kind of loss that we can.

McKay Allen:

And you mentioned it running the gamut from people taking flowers to people taking grills and other stuff that you're going to have outside that could be five or $600 a piece. And if those things aren't being monitored, there's just a massive opportunity for loss with that stuff sitting outside, right, Clacie?

Clacie McGuffin:

I can tell you plants is huge. I've seen things from bags of mulch to plants that are pretty low-cost items that walk off of properties all the time. We call the cops so many times a day because of that. But yes, I've seen it go from the dollar plant to 2,000, $3,000 lawn mowers. It's huge.

McKay Allen:

Yeah, it's a massive issue. So that's important. So one of the mistakes, again to reiterate, number one here, is not doing anything from a security or surveillance standpoint outside. We strongly recommend that you have cameras and surveillance and security technology outside in your lots because you will see stuff that you're sitting outside walk off. All right, second point here, taking a covert and not overt approach, and here's what we mean. So a lot of times we'll hear retailers say, "Well, look, we don't want the big trailer unit in our parking lot because we want it to be aesthetically pleasing. We want cameras mounted in secret. We just want them to be monitoring, but we don't want anybody to know they're monitoring." That kind of misses the point. Part of the point of having monitoring is deterrence. You don't want to be in a situation where you're just catching people after the fact because you secretly filmed them.

You want to deter the crime to begin with. And the way you do that is by taking an overt approach to the actual hardware that's in your parking lot, which is why I think a lot of retailers gravitate towards LiveView. And of course, we can mount on any surface, we can have small cameras as well, but we again strongly encourage the overt approach and having these units somewhat visible. Clacie, I'm curious if you'd agree with that or what are your thoughts on the hiding cameras versus keeping them out in the open?

Clacie McGuffin:

1000% agree with having cameras out in the open. I cannot begin to tell you the amount, thousands, thousands of criminal activity, theft, burglaries that we have actually caught because these cameras are out there. Now, some people they may, oh, I don't want to be filmed, but nonetheless, the amount of criminal activity that has been deterred because they are out there is just great. And it is saved on a lot of insurance costs, a lot of court costs and what have you because they see it and it's there. They know they're on camera. We've even gone as far as, because these cameras are out there, we've caught street racing and doing burnouts and tearing up parking lots. And during the riots, we were actually able to have these things out to catch things like the license plates of the people that was looting stores. We was able to catch a lot of that just because it was out there.

McKay Allen:

Yeah, good point. Well, and it's what we talked about on the previous slide with making the whole property a safe and inviting place for your customers. If it's not enough to be able to be like, "Look, there was a terrible incident where we caught them." It's like, okay, that's good. But you really try to deter activity is the key. That's how it's going to be safe and inviting. If someone is going to think twice about causing some ruckus in your parking lot or stealing something or causing an incident or whatever because they see cameras around, that's a good thing. It is really good for people to see a visible presence of surveillance and security. So I think it's important. Human expenditure, this can get out of control really quickly, Clacie, and I know you guys help with this. This is where you step in.

Talk about the mistakes sometimes retailers making this respect and how you guys help with dealing with human expenditure for this because we provide the technology but there is a human expenditure that sometimes retailers feel like they have to spend as well.

Clacie McGuffin:

Well, the thing is the technology is great and when we're talking about human expenditure, we're talking about the one-on-one, the being able to be there. It's almost like a live presence when someone is there and it's a real time that we can deter, we can do things. And again, when we're talking about more of a human relation, I know it's not really an expenditure, but more of a human relation, I would lead back to the communication where we have that.

McKay Allen:

That's a good point actually. We pride ourselves at LiveView on making sure a lot of this is automated so someone doesn't have to sit and watch a film 24/7.

Clacie McGuffin:

Absolutely.

McKay Allen:

But there still are people needed to capture alerts to make sure... Some of that stuff does require a human and in many instances, it's going to be better to work with an organization like you guys.

Clacie McGuffin:

Absolutely.

McKay Allen:

To be the eyes and ears, right?

Clacie McGuffin:

Absolutely. We have what we call specialists. Our specialists are designed and they know your property, they know exactly what they're looking at, they know the procedures that you want to happen on your property. So they are designed and assigned to sit there and watch your property and an alert will come in and we go in the moment that your camera alerts. We go in a lot of time to see what's going on, so we are there. We're the eyes in the sky, so to say, that can be there immediately. In fact, we have partnered with some alarm groups as well that when an alarm goes off inside a store, that they shoot us an email real quick and we get eyes on the store to see exactly what's going on. So we do have those people assigned to watch the property 24 hours a day.

McKay Allen:

That's great. All right, let's talk about this fourth one here. So one of the mistakes that we see retailers make many times is not using audio or alerts. And I'll explain what both of those are, Clacie, and then I'll get your reaction to it. So not using audio is an interesting one, but one of the things that you can enable on the LiveView hardware, on the cameras themselves is various audio functionality. So you can have played and replayed recorded messages. You can have recorded sounds and alarms and beeps, even dog barks. There's all this kind of stuff you can have. And then one of the things that I think is maybe the coolest and the most valuable is live two-way talking. So like I said before, the example I used where you can have somebody who's watching this who sees somebody walk across a parking lot behaving in a sketchy manner at 3:00 AM. and you can literally say from the unit, "Hey sir, why are you on my parking lot at 2:00 AM? What are you doing?"

And he can say, "Dude, I'm walking to my car, leave me alone." And that's the end of the discussion. But he knows you're there and he can actually respond to you, which is also really, really interesting. And I think sometimes we ignore maybe the impact and deterrence that audio could have in these situations. The other thing I want to mention is the alerts. You guys, how many alerts do you receive from LiveView units every day, week, month? What is the volume there? How does that work on your side of things when you get an alert from LiveView? Because essentially what LiveView will do is when there's suspicious, let's use that word, behavior in a parking lot, it will alert the system and say, "Hey, there's something you should watch here at this time code. This is happening now or it happened at this time code, go back and watch this." And you can actually get an eye on that. So talk to us about alerts and then also anything you have to say about audio as well. But I know you love the alerts.

‍Clacie McGuffin:

I'm just itching to get to talking here. So I want to start by audios. Audios are absolutely fabulous. I can't even begin to tell you how many times we see suspicious behavior, suspicious people, sketchy activity. And we do come across and we make an audio broadcast and we have deterred tons of criminal activities due to the audio capability. And it is awesome that we are able to talk back and forth and to actually figure out what's going on. And I tell you, that is a great, great tool. And the thing about it is even if we are unable to connect it through the software program, they have a direct dial number that we can actually dial up and use the intercoms that way. So there is a backup plan just in the event of any type of failure, which is really, really awesome. Love that. Love that feature.

Alerts. As a monitoring group, we are receiving just on third shift alone, which is our overnight, which is when the majority of our action happens, it's nothing to receive 3,000 alerts a night. We've got some pretty big retailers nationwide and it's nothing to receive about 3000 alerts a night. Now, it's very, very picky and the thing that I like about it is we do get some cats running around the parking lot that'll set cameras off, but that just goes to tell me that this technology is working to zoom in and see anything that's moving on this property. Because of these alerts, we have caught so much and we are able to go back and go through alerts, view video, go live time. We also offer hotspot monitoring. So then that way if you have a problem area, we can randomly check your cameras 24 hours a day, seven days a week. We do extra coverage for holidays, we do all kinds of stuff. It's amazing what all we can get down to and provide for every one of our clients here.

We also have different types of surveillances that we do, and that's based upon your needs. We can have it as simple as a surveillance site. As long as there's no criminal activity, everything's okay. And we have it to where there's a complete restricted site to where if anything moves, any person, any vehicle, we'll automatically call the police and have them there within minutes.

McKay Allen:

The thing that's interesting too with the alerts, and I really appreciate your comments on that, Clacie, is it really eliminates the need to be the old school you see in the movies where there's seven people in a room full of TVs monitoring every second, and if they look away, the casino gets robbed in Ocean's Eleven. It's that thing that is no longer required because these alerts tell you when and where this is actually happening. You don't need to monitor every frame of every video any longer. And so casino heists by George Clooney are going to go way down because of this technology, I think. So that's really a good point, I think, though about alerts that you make because a lot of ways to customize it and there's a lot of ways that you can react to those alerts as well.

Clacie McGuffin:

Now, what's really, really cool about these alerts, and I'm glad you said something about that there, is that with the software that we have with LiveView, that even when an alert happens, there's an alarms that goes off, it comes through as an audio on our computers. It starts alerting us, hey, you've got an alert coming in, so then that way we can get to it right away. It immediately shows up, it starts yelling and screaming at us, "Hey, look at me." So then that way we don't have to look at them all the time. We don't have to be going through this, but we know immediately when something moves on your property.

McKay Allen:

That's great. All right, let's talk about the next one. So running wire, running bandwidth, tearing up your lot. This is the old school view of technology where I think people used to think like, man, if I need a camera in my back corner in my parking lot, I'm going to have to rip everything up, I'm going to have to get permission from the property management company if you don't own it. It's just going to be a thing. That is a mistake. Again, these technologies from LiveView are remote and they don't need wires, they don't need internet, they don't need power. So you have the ability to immediately deploy these and we're talking within 20 minutes to get a unit up and running and to have live video feed and all this functionality we're talking about with these sensors and the audio. That's an immediate thing.

So going to the effort of ripping up your parking lot to put cameras on a pole in your back corner is straight up a mistake. It's a common thing that we still see, but there's just better technology out there today. Clacie, any thoughts on that before we move on to the final one here?

Clacie McGuffin:

I really, really, really like the fact that they run on a 5G's cellular service. I also like the fact that they are solar paneled and battery backed up. I love the technology, how it's all self-sufficient.

McKay Allen:

And the thing that's cool too is it's self-diagnosing and self-healing, right?

Clacie McGuffin:

Absolutely. When your battery starts to run low, we get an alert.

McKay Allen:

It's pretty cool. And then you mentioned this before, so we probably don't need to hit on it a ton, but one of the mistakes you guys see a lot is whether it's internally different departments not communicating inside the retailer or with companies like yours, communication really is key here.

Clacie McGuffin:

Absolutely, communication is key. Just like any company internally, externally, communication is the key. And when we have that good communication between all of us, everything works like a well-oiled machine.

McKay Allen:

Awesome. We've got some good questions here. Let's see, we've got three or four questions. Let's take those here in just a second. We've only got a couple slides left. So just I wanted to give everybody a view of what the LiveView platform and the LiveView command center look like on the back end. It's really sophisticated, awesome stuff. You can see the alerts popping up. You can see when there's an intrusion in a certain area and there's all sorts of ways to customize it, as Clacie said. And just again, more views, the ability to manage it all on your mobile device, the ability to have all sorts of different camera views and move the camera and speak and stuff is really powerful. But let's take some questions here, and then I know you wanted to highlight a couple of success stories you've had with alerts, Clacie, but I want to ask you this one, Clacie. And I'm sure there's data out there on this, I don't have it at the ready, but can you talk to the financial impact of even small items walking off like plants?

If that happens a hundred times in a season, that's a big deal, but how do you guys think about the financial impact of that, Clacie? If these technologies didn't exist and someone was walking off with a $23 crate of petunias every week, what's the impact of something like that? Have you done any analysis on that or talk to the retail customers you have on that?

Clacie McGuffin:

Well, the thing that's funny, you think about it and 10, 15 years ago, you see retailers starting to put things out in their parking lot and you get to thinking, I wonder if those walk away or not. And since we've been involved in this, you see how much actually does walk away off the property and it's a big loss to retailers. Granted, something as simple as a five, $10 plant, if that keeps on walking out the door, a loss is a loss. And we've seen tons of losses. I don't have numbers, but I can tell you that we've seen tons of people that likes to come up. I've seen people go as far as taking Christmas trees. How do you feel Christmas when you're using a stolen Christmas tree?

McKay Allen:

You got to have some serious courage to wander up and take a Christmas tree.

Clacie McGuffin:

Absolutely. There's a lot of loss and there's a lot of deterred theft. There's a lot of, we catch them and they drop what they got and they take off running. So I can say that versus before having the technology, that there was probably a ton of loss. And I'm not going to say there's still not loss, but I can tell you that's been cut greatly since the technology has come along.

McKay Allen:

Interesting. Okay. And then the other question here, and this is one I can address, is how do we keep the actual trailers or the units themselves from being damaged, vandalized, stolen, whatever? It's actually shockingly not a problem. I was talking to one of our founders and he said, he's like, "Honestly, we've almost never had that happen where someone will come and..." Because I think they know they're on camera, it's being recorded. They know that if they're going to walk right under it and do something to a trailer unit, they're going to be on camera and they're going to be caught. We've talked to law enforcement organizations that are customers of ours and great partners of ours who say, "Yeah, this is really useful in an evidentiary chain of custody." This evidence of seeing someone actually do this is really valuable as you guys all know in loss prevention and security at your businesses, so again, that's not an issue. We've never seen that as an issue. So that's important.

Now you wanted to highlight a couple of success stories with them alerts. Why don't we do a couple of those now before we close? And then whatever other questions everybody has, please keep asking them. But why don't we close with a couple of success stories you've seen from alerts over the years, Clacie?

Clacie McGuffin:

So it's funny, I do want to touch base on what you just said there. The units themselves has GPS on it, correct?

McKay Allen:

Yeah, that's right.

Clacie McGuffin:

Absolutely, so that helps a whole lot with those trailers. And the trailers themselves are actually a whole lot tougher than what you think. We was doing a talk down to somebody one day trying to get them off the property and they got mad, started beating the trailer with a skateboard, didn't faze the trailer whatsoever.

McKay Allen:

Probably needed a new skateboard after, actually.

Clacie McGuffin:

Probably did, yes. But we do have a lot of successful things that have happened since we have partnered with LiveView and the things that we've seen. And as we perfect things, we have a lot of great, great resolutions. We've had one where somebody was walking through a parking lot and then the specialist goes in and scans and sees somebody pulling a gun on somebody in the parking lot. And we were able to do our talk down and get the police there immediately, get this person apprehended without any kind of incident happening. And that, in my case, I feel is extremely successful. We've had people that are getting ready to get into altercations in the parking lot and because of the intercom system, we can hear what's going on and we can make the audio and they know that they're being watched and being stopped. So we've been able to deter that type of action as well.

There's been multiple times, and this happens daily, that we actually get to the point where we see people that will run up and try to take something from the front of the store. We'll do an audio broadcast, they'll drop it and they'll take off running. And as simple as successful, not even as far as the monitoring group, but a lot of these, when it is triggered, it automatically gives an audio broadcast saying, "Hey, you're trespassing, please step off the property." And people go, "Oh, uh-oh." And turn around and walk the other way because they know that they're not supposed to be there. There's been a lot of money saved as far as loss prevention goes since we've been partnered on here. And I really honestly, coming from the background that I've had, that I feel that this is huge. It is great. Lot of success stories out of this.

McKay Allen:

Cool. I thought the domestic one was really interesting, even if it doesn't have anything to do with the business per se, if you hear an argument escalating in a parking lot between two customers or something, that is something that you can actually deter because you can actually say via the audio like, "Hey, cool it. We can hear you and see you so cool your jets or we're calling the police." You can actually have that discussion with people in a parking lot situation if you see something escalating dramatically and getting out of hand on your property. And so again, it's going back to what we said before, of course there's the obvious, reducing incidents, reducing situations that are really, really dangerous in the parking lots like a gun being pulled. But there's also these situations that don't really have something to do with the business but help the parking lot remain a safe and pleasant place for your customers.

You don't want to be in a parking lot where there's two people having a screaming match or a fistfight over in a corner. Even if it's not about the business and the business isn't going to lose money, it's going to impact your customers and this can help deter that as well, which is something, Clacie, that I don't think maybe we at LiveView talk about enough that's really interesting and important, I think.

Clacie McGuffin:

Absolutely. We've seen so much great successes and even as far as we had a bunch of riding and looting going on, we were able to take this technology and zoom in on license plates as they're running with all this stuff that they have taken from retail locations, zoom in on license plates and able to get convictions for their activity. We see a lot of gatherings from people doing their own individual car shows in parking lots and doing burnouts and just acting a fool. And we were able to get license plates and convictions off of that as well. So a lot of good stuff.

McKay Allen:

That's awesome. Well, Clacie, thanks for jumping on. We really appreciate you taking the time to join us today. You're a great partner and we really appreciate the relationship we have with your company and we really appreciate you jumping on this webinar personally, I know you're busy. And everybody, thank you for taking time out of your schedule to be here. You can reach LiveView by calling us at this number, ask to have a demonstration of the product, and one of our team will get on and show you how it works and see if it's a fit for you. And as we said, we'll do a pilot with you for free so you can actually see if it makes a difference and see if it works. And again, we'd love to work with you on this. Clacie, any final thoughts before we close up shop?

Clacie McGuffin:

No, I want to say that the partnership has been great. Not only the partnership with LiveView, but all the clients that we have that's come through LiveView as well. It's absolutely fabulous. We love the equipment and really honored that y'all had me here today. Thank you.

McKay Allen:

Cool. No, the honor is ours, Clacie. We appreciate it. And everybody, thank you for joining us. Have a great Tuesday. Have a great rest of the day. We told you we'd be around 35, 40 minutes and we're at 37, so we kept our word. So that's a good thing. Again, thanks for jumping on everybody. Have a fantastic day and a great week. Bye-bye.