San Francisco is tackling organized retail theft head-on with mobile security, empowering law enforcement to respond faster, deter crime, and boost community safety.
San Francisco has long struggled with organized retail theft, but now armed with mobile surveillance technology and drones, the City by the Bay is cracking down on retail theft and boosting public safety. The recent case involving stolen goods from a Walgreens store on Mission Street demonstrates how mobile security units by LiveView Technologies (LVT) are reshaping SFPD’s ability to respond to crime.
Organized retail theft has surged in cities across the United States. Groups of thieves, often working together in organized rings, have targeted retail chains for high-value items like electronics, cosmetics, and pharmaceuticals. These crimes aren’t just petty theft; they’re calculated, organized, and part of a larger problem that costs retailers millions and undermines community safety.
In response, San Francisco’s police department has taken a proactive approach using new tools like mobile security units to track, monitor, and apprehend suspects quickly. Unlike traditional fixed cameras, these units can be positioned at different angles, capture high-definition video, and offer a 360-degree view.
LVT Units offer flexible, high-tech surveillance that can be deployed where they’re needed most. Rather than relying on static cameras, mobile units are versatile, allowing law enforcement to adapt surveillance based on emerging crime hotspots.
Shortly after 12:00 AM, SFPD officers responded to a call regarding the Walgreens on Mission Street. Two subjects had packed more than $2,500 worth of store merchandise into their backpacks and fled the location.
Using LVT’s mobile security units stationed on 24th and Mission Streets, officers were able to positively identify one suspect attempting to sell the stolen goods. Deploying a drone with patrol officers pursuing on foot, the suspect was arrested and booked into the county jail on charges of second-degree burglary, grand theft, organized retail theft, and resisting arrest.
The SFPD was able to recover and return a large amount of the stolen property to Walgreens.
“I want to thank our hard-working officers who are using technology to make important arrests,” said San Francisco Police Chief Bill Scott. “We are sending a message that these crimes will not be tolerated in San Francisco. We also have new tools thanks to Proposition E that gives us the upper hand in these cases.”
The SFPD’s partnership with LVT was made possible with the passing of Proposition E in March 2024.
Mobile security units are not only adaptable, but also cost-effective. In a city like San Francisco, where police resources are stretched thin, having mobile units that don’t require extensive infrastructure can free up manpower and cut costs. When crime hotspots emerge, such as intersections prone to repeat theft, these units can be quickly moved and set up without extensive cabling, reducing the demand for onsite officers.
These units also come equipped with advanced features, including real-time streaming capabilities, which allow officers to monitor live footage remotely. This approach ensures police are alerted to incidents as they unfold, significantly improving response times and reducing the chances of suspects evading capture.
In the Walgreens case, SFPD didn’t just use cameras to passively observe. They actively shared surveillance images from the store, making use of real-time data to communicate across departments and alert officers on the ground. When combined with AI-enhanced camera systems, this approach is even more powerful.
AI-powered surveillance cameras can analyze footage in real-time, identifying key elements such as suspicious behavior, known faces, or patterns that signal potential theft. This kind of intelligence is crucial for managing retail theft, as AI can help sift through massive amounts of footage to detect threats proactively.
For law enforcement, real-time image sharing enhances collaboration and speed. Officers across the city can be notified of a suspect’s description and location, making it easier to coordinate efforts and apprehend criminals before they have a chance to move stolen goods.
The integration of technology in crime prevention goes beyond mere surveillance—it serves as a powerful deterrent. When criminals are aware of the surveillance in place, they are less likely to engage in high-risk activities, especially in areas covered by drones, mobile units, and other visible security measures.
Beyond deterrence, this tech-enabled approach builds community confidence. Businesses and residents feel safer knowing that law enforcement has the ability to respond swiftly and effectively.
San Francisco’s adoption of mobile security units provides a versatile, responsive system that adapts to the ever-changing patterns of urban crime. Moving forward, similar systems could be used to monitor public events, improve traffic management, or keep an eye on other vulnerable public spaces.
For cities like San Francisco, where public safety is paramount, this can help restore a sense of security that organized crime threatens to undermine.
The recent events at Walgreens highlights how mobile security units can make a real difference in urban crime prevention. With Proposition E paving the way for easier deployment, San Francisco is leveraging these tools to crack down on organized retail theft and send a clear message to criminals.
The combination of flexibility, real-time data, and high-powered surveillance not only strengthens the city’s law enforcement’s reach but also instills confidence in its citizens. As more urban areas like San Francisco embrace technology for crime prevention, they are setting a precedent for the future of public safety, proving that with the right tools, law enforcement can stay one step ahead of criminals, keeping our cities safe.